FAQs

Frequently Asked Questions (FAQs)

What is a vehicle tracking system?

A vehicle tracking system uses GPS technology to monitor the location, movement, and status of your vehicle in real-time. With Sughraz Track, you can access all this information through our user-friendly mobile app.

Is your tracker PTA-approved?

Yes, all our GPS tracking devices are PTA-approved, legal to use in Pakistan, and meet government standards for personal and commercial use.

Do you offer installation at home?

Absolutely! We provide doorstep installation anywhere in Pakistan. Just book a time, and our technician will come to your location.

Can I turn my vehicle’s engine off using the app?

Yes, our system includes a remote engine lock/unlock feature via the mobile app—ideal in emergencies or theft situations.

How can I track my vehicle?

You can track your vehicle using our mobile app available on both iOS and Android. The app provides real-time location, ignition alerts, route history, and much more.

What happens if someone tampers with the battery?

You’ll receive an instant battery tampering alert on your mobile app if any unauthorized activity is detected.

What kind of support do you provide?

We offer 24/7 customer support through phone, WhatsApp, and email. Our team is always ready to help you with installation, app setup, or any technical issues.

Do I need internet on my phone to track?

Yes, you’ll need an active internet connection to use the mobile app for tracking and notifications.

Can I track more than one vehicle on the same app?

Yes, you can add and manage multiple vehicles using the same account in our mobile app.

How long does it take to install the tracker?

Installation typically takes 30–45 minutes, depending on the vehicle type. Our technicians work efficiently and cleanly.